THE COMPANY
The Empire Restaurant Group is growing and in search of motivated individuals who love hospitality to join our team. HIZEMANS is our take on an elevated sports bar & restaurant boasting the biggest & best TVs in the area, giant wings, & great food.
WHO WE'RE LOOKING FOR
We are seeking an AGM for HIZEMANS Fine Athletic Establishment who will be responsible for providing customers with a memorable dining experience.
- Warm, hospitable personality who is guest focused; ability to identify and build relationships with important investors and VIP clients
- Collaboration with Finance department to set and maintain proper financial goals
- Excellent leadership skills in staffing, managing, and leading FOH staff members and Managers
- Ability to think on your feet and make important decisions with minimal supervision
- Must be able to effectively communicate and relay information to staff and the GM
- Polished professional who takes pride in their appearance
- Ability to maintain composure and stay organized in a fast-paced, high-volume working environment
- Adaptive and flexible to changing software technologies and operations processes
RESPONSIBILITIES:
- Hire an "A player" floor manager to join our team within 90 days of hire
- Resolve any customer or employee complaint
- Assist GM by stepping up to take on new and different requests by GM, and exploring opportunities to add value to the position
- Manage and develop Floor Managers
- Prepared to participate in weekly Manager and Executive meetings
- Guarantee food quality and 100% customer satisfaction by auditing menu items and delivering exceptional customer service
- Maintain a safe, secure, and healthy working environment by establishing and enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems
- Responsible for adjusting the environment, music, lighting, and temperature as needed to maintain the appropriate atmosphere
- Keep up to date on the competition and grow industry knowledge by tracking emerging trends in the restaurant industry, establishing personal networks, and being updated on press publications and articles
- Assist GM in overseeing the managers in their control of purchase and inventory, negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, analyzing variances, and taking corrective actions
- Recruit exceptional staff members and ensure they’re properly trained to execute their job duties above expectations, making sure they understand the company culture
- Assist GM to review and monitor, with accounting personnel, expenditures to ensure that they conform to budget limitations and work to improve performance